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about J-OS (Japan online school)
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Q
1 |
What
is J-OS(Japan online school)? |
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J-OS
is an online Japanese language school.
We offer private Japanese lessons with qualified Japanese teachers at a low price
using internet messenger systems.
Since classes can be taken at home even busy people can take our lessons. |
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Q
2 |
What
is the difference between an online
school and a usual school? |
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You don't have to go to school and can take a Japanese lesson with your PC
in your house. Since it is a private lesson, you can take a more substantial
lesson than that of a group lesson. |
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Q
3 |
I
feel like talking directly with teachers.
I'm afraid online lessons may have
many problems. |
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Since webcams are used, gestures are visible; therefore we think there are no functional demerits.
If you have a friend who has a webcam, we recommend you try theirs before
you buy one.
Web-cams are very convenient and can
be used in your private life to speak
to friends and family. |
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Q
4 |
From
what country are there many students? |
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So far, [Australia, Austria, Brazil, Canada, China, Czech Republic, France, Germany, Hungary, Hong Kong, Iran,Israel, Italy, Korea, Mexico, Netherlands,
New Zealand, Peru, Philippines, Singapore, Switzerland, Syria, Taiwan,
Thailand, U.K.(United Kingdom),U.S.A. and so on.(alphabetical order)].
Compared with other Japanese schools, it seems that the use by business people is high. Moreover, since it is a private Japanese lesson, there is no interference with other students, so please feel at
ease. |
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Q
5 |
How
is a lesson carried out? |
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Connecting a webcam to your PC and using MSN Messenger or SKYPE, you can see your teacher and hear your teacher's voice using a headset, (and vice versa) so it's easy and like a TV phone.
At your scheduled time all you do is sign in to MSN Messenger or SKYPE, and wait for a message from your Japanese teacher.
When you receive the message, please
push "Accept", and then
it's the start of the lesson.
How to use MSN Messenger
How to use SKYPE |
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Q
6 |
What
should be prepared? |
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Firstly,please prepare MSN Messenger or SKYPE.
How to use MSN Messenger
How to use SKYPE
Please check if your PC is WindowsXP or WindowsMe or Windows2000 or Windows98.
Mac, Windows95, and WindowsNT cannot be used as web-cams are so far not compatible with these systems.
Now SKYPE video chat can be used with Mac. For further information, please
refer to SKYPE website.
And if your internet connection environment is Broadband.
Please prepare your web-cam and a
headset (plug them into the relevant
ports).
*Before you purchase tickets, you can have a connection test with our support
staff. |
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Q
7 |
Are
telephone charges included? |
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If your Internet charge is a fixed amount system, telephone charges will
not be charged. If you are unsure please check with your service provider.
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Q
8 |
Should I prepare MSN Messenger/SKYPE by myself? |
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Since
the messenger operation manual is
prepared for beginners, please utilize
it.
Also you can ask us for E-mail
support or Telephone
support as well.
How to use MSN Messenger
How to use SKYPE
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about lesson times, and reservation
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Q
9 |
How
long is one lesson? |
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One lesson is 50 minutes and one ticket is consumed per lesson.
Longer lessons are also possible as
long as you have available ticket(s),
We count 1 ticket for a 50 minute class, 1.5 tickets for a 75 minute class,
2 tickets for a 100 minute class, and so on.
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Q
10 |
How
shall I make a reservation? |
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Students of "j-01" service must reserve or cancel a lesson using
our online reservation system. Students of "j-02" and "j-03"
service may use E-mail and telephone as well as our reservation system.
**Telephone calls can only be accepted
during our business hours. |
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Q
11 |
Can
I have my desired reservation time
each time? |
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Since
other teachers are available and can
take classes if your desired teacher
is not available, in almost all cases,
it is OK. |
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Q
12 |
What
shall I do if I want to cancel a lesson? |
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Students of "j-01" service are to follow our procedure, using
our reservation/cancellation system, at least 24 hours before the lesson.
Students of "j-02" and
"j-03" service may use E-mail and telephone as well as our reservation system
to cancel, at least 12 hours before the lesson.
**To cancel a
lesson scheduled for a holiday or the day following a holiday via E-mail or
telephone, either;
1) at least 12 hours before the scheduled lesson
2) before 8:00pm (20:00) Japan Time on the last business day before the
holiday
Whichever is the
earlier will be the deadline.
If you cancel your lesson in time, there will be no charge. However, if the cancellation is made after the deadline, we will count the relevant ticket.
Please note that frequent cancellations may
result in your teacher being assigned to another student. You will receive a
replacement teacher.
Terms of use here |
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about prices and payment
about teachers and staff
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Q
17 |
Is
there any counseling after a lesson? |
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J-OS staff counsels in accordance with the student's wishes.
Of course, if you do not need this
you can omit it. |
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Q
18 |
Can
teachers speak my mother tongue? |
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At present, English, Spanish, French, Chinese, Thai etc are available.
Lessons are basically performed in Japanese. (* Direct method)
Since teachers have abundant experience, there are almost no students who have a lot of trouble.
If you want a bilingual teacher, please ask us which languages can be offered.
*(Direct Method):
Teaching directly using the target language without using the student's native language. |
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Q
19 |
Are
teachers changed each time? |
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Almost all learners have chosen a favorite Japanese teacher for continuous lessons.
Of course, teachers can be changed
if you get bored with the same person
or feel you are not compatible, or
are not feeling that you are getting
what you need from your classes.
Priority is given to learners' wishes; however, due to some teachers' schedules,
and convenience at the time of choice, it may not be possible to always
set you up with your first choice.
Alternative Japanese teachers can also teach you well, because your level and lesson history
are managed and recorded carefully so can be forwarded on to your next
teacher. |
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Q
20 |
What
people are J-OS teachers? |
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They
are professional teachers who have
received Japanese-language teaching
training.
There are many teachers who have various
careers, from people who have studied
and live(d) overseas, and people who
have had many social experiences.
All our teachers however have had
substantial Japanese language teaching
experience.
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about contents of lessons, and teaching materials
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Q
21 |
What
can I do when I have an unknown word
in a lesson? |
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You can check it in written form with your teacher and can understand it
more certainly thanks to the typing function (chat function) in Messenger(SKYPE). |
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Q
22 |
Is
there a textbook? Must I use it? |
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Although we usually decide the material we will use based on your level
and request, your J-OS teacher may recommend a textbook which you don't
have. You can choose whether or not to use this textbook.
If there is a specific textbook that you would like to use please ask us if any of J-OS teachers also have that one. |
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Q
23 |
I'm worried because I have not studied Japanese at all. Is it alright? |
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No
problem at all.
In a beginners class, we teach carefully from fundamental greetings and
words and we also teach you HIRAGANA so please do not worry.
If you are a complete beginner and want to use your tickets effectively
we recommend you to learn and practice some simple words and grammar in-between
your classes to get the maximum effect in your online conversation lesson. |
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Q
24 |
I'm not interested in studying Kanji.
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That's fine. We also offer lessons which do not incorporate Chinese characters. |
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Q
25 |
Is
there much homework? |
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There
is no compulsory homework.
However, in order to advance efficient
study, we recommend you to carry out
preparation and review of your lessons.
We are trying to reduce the time of
checking homework in the lesson so
as to use lesson time effectively. |
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Q
26 |
Do you have any lessons for the Japanese Language Proficiency Test? |
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Of
course, we can tailor your classes
to use exercises and preparation for
the test intensively in your lessons.
Please supplement your study outside of class and then you can ask unknown
points during your classes, and then your lessons will be very effective.
Also if you take JLPT Level 3, take our [ JLPT Level3 - Grammar Correspondence Course ]. |
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Q
27 |
What lessons are available for advanced students? |
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J-OS's teachers can respond to all levels from entire beginners to advanced
students.
Since we believe advanced students comprehend to a high level, we offer
lessons on special themes such as creation of business documents, the differences
between honorific language and modest language etc. All classes are tailored
to your needs and wants.
Please consult with us about what
you want to learn and achieve.
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about connection method and PC
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Q
28 |
Is a webcam difficult to use |
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Since the Messenger (SKYPE) operation manual is prepared for beginners,
please utilize it.
It is easy once you get started.
How to use MSN Messenger
How to use SKYPE |
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Q
29 |
Where can I get the required equipment? |
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Any local PC shop, or online shop, etc will sell them.
If you tell the salesclerk "I'd like to buy a headset and a web-cam
to use MSN Messenger/SKYPE" they will be able to give you information
about them. |
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Q
30 |
Can Messenger(SKYPE) be used even though my pc is old? |
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If you are concerned about your connection, please check it with us in
the connection test. |
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Q
31 |
Can
Macintosh / Window95 / WindowsNT be
used? |
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So far, web-cam functions using MSN Messenger / SKYPE cannot be used with Macintosh / Windows95 or WindowsNT.
Now SKYPE video chat can be used with Mac. For further information, please
refer to SKYPE website. |
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Q
32 |
Can a notebook computer with a microphone be used? |
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We
recommend that you use a headset,
since the sound may echo if you use
the integrated microphone.
However, it still works so you can
use a notebook PC with a microphone
for lessons. |
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Q
33 |
I don't have a webcam. What should I do? |
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Please
purchase this yourself from a computer
shop, or purchase it direct from J-OS.
We recommend you use a web-cam, since the lesson can progress more comfortably
if both people can see each other.However, if you are advanced learner,
lessons which do not use a web-cam (where an image is not seen) are also
possible. |
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Q
34 |
I have an ADSL connection - is this OK? |
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It
is usually OK.
However we will have a connection test before a trial lesson, since occasionally,
due to your computer and connection environment you may be unable to use
it. |
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Q
35 |
Can I use a cable TV connection? |
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It
depends on your apparatus such as
your router, modem etc. which you
use for connection to the Internet.
Please ask your service provider for
further details.
They can give you more information
about this. |
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Q
36 |
What
kind of router can be used? |
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Please
use a USB type or a bridge type.
In the case where you cannot connect
with us on your connection test, please
ask the maker of your router or service
provider for more details. |
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Others
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Q
37 |
Cancellation
procedure |
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"Cooling-off System". A newly registered member can cancel the
contract free of charge if the cancellation procedure is completed within
8 days, starting from the day after J-OS informs him/her of the completion
of application (formation of the contract).
If J-OS receives the member's cancellation of the service after the first
8 days, J-OS shall refund purchased tickets as indicated below;
Unit price of tickets purchased X the
number of remaining tickets - 10,000 yen
*J-OS will deduct 10,000 yen as a
cancellation fee.
*J-OS will not refund the registration fee or the fee for
the tickets used.
*Bank fees for any refunds are the sole responsibility of
the member who is terminating the service.
*For further information, please read our terms of use from here |
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